home depot customer service representative job description

Managed quality communication, customer support and product representation for each client. So, they strive to meet the needs of every single customer, and provide them with exceptional customer service and knowledge about the products being sold. This email box is designed to assist job seekers who require reasonable accommodation to the application process. MATT TAMI They’re planning and not only planning, but they are executing it and making it happen. I really love doing what I do and I can’t really see myself doing anything else. How ever far you want to go here, I’m here to help you do that. If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much. I love the customers. The Home Depot is an Equal Opportunity/M/F/Vet/Disabled Employer. GABE SHANTA If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much. ANTHONY MONIQUE TERRY It’s helped me save money. The scheduling here, it is consistent. It is a very energetic place to work and morale is good. 7022 W COLONIAL DR All rights reserved. Get the right Home depot customer service job with company ratings & salaries. Privacy & Security Search Customer service home depot jobs. We do the Christmas reset, we do the vanity reset. Get the right Customer service home depot job with company ratings & salaries. A 401k is an amazing program we have here. Our main focus is getting product in front of customers quickly. TAMI You’re not just doing one thing, you’re doing several things at one time. It’s helped me lose weight, so that’s why I really like it. I help to the customers when they want to use their home depot card or about the price of one product. Because it’s like one big family. MONIQUE Job Description. I love the Home Depot. You can go as far as you want to go. 20%- Interacts with other departments to resolve billing and shipping issues, and other clerical duties as assigned. They’re looking to what needs to happen next. Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. I help to the people who need assistance to pick up heavy or big goods to put in their car. JOSH They treat me so well here. Must be PC literate and be proficient in typing as well as comfortable navigating a computer keyboard. I love the Home Depot. My current position is a merchandising execution associate. You are part of the family. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. I needed something that was going to go around my schedule out of the building. SARAH The key word in that title is general, so wherever your business needs you, that’s where we’re going to shift you. Promoting social and physical distancing practices. It’s challenging, but that’s a good thing if that makes sense, because there’s a lot going on. BILL I love the bonding, co-workers, and most of all I like the advancement that the company has. Ability to learn and retain new information. Like right now, we are working on the spring reset. Merchandising is a very physical job. BILL It’s just all around a good company to work for. And then I went to school and then came back and closed the store, like from five to ten pm. So from a culture standpoint, we have partners not employees because we want to seek their feedback. Tons of great salary information on Indeed.com Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Click here to view Federal Labor Law posters. 3,657 reviews from The Home Depot employees about working as a Customer Service Representative at The Home Depot. Organized weekly sales reports for the sales department to track product success. When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. OLIVER I am currently a freight supervisor at the Westin Home Depot. Our management has cook outs for us. Some of these tasks including interacting with customers over the phone, in person, and/or via email and social media. It brings happiness to me, just to come here and see my co-workers. Home Depot sales associates may also perform stocking, organizing, and cleaning duties at the request of … They treat me so well here. I do love working for The Home Depot, because I just think it’s a wonderful place to work. A response to your request may take up to two business days. They’re planning and not only planning, but they are executing it and making it happen. Because it’s like one big family. Answered customers questions and addressed problems and complaints in person and via phone. There’s sometimes where I’ve been able to take nights off, but work a little bit longer on another night. We have sick time. Merchandising is a very physical job. ANNETTA I’ve known freight associates that are store managers now. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. ANTHONY BILL From the moment you walk through these doors, you start feeling welcomed. You have to be willing to work quickly. The main responsibility of the Customer Service Representative is to provide accurate support for the client, vendor, and all other parties involved. On rare occasions there may be a need to move or lift light articles. A typical day for a sales associate, would be coming in and um making our customers our first priority. I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there. I am currently a freight supervisor at the Westin Home Depot. Click here to view Federal Labor Law posters. I love the customers. Paid parental leave to bond with your new addition, On-the-spot recognition and rewards for a job well done. So if you want to further your career at The Home Depot, this is the place to be. They’re wonderful people to work with. Home Depot knows that without their customers, they wouldn’t have a business. JARED And then we, as a team, pack everything out onto the shelves. I’m thankful that our leaders at the top are looking to the future and aren’t just being complacent and stuck in where we are. TERRY Some of my managers have become my bigger brothers and my bigger sisters. Sales associates with The Home Depot typically provide customer service, including directing customers to products, answering questions about goods, or assisting in purchase decisions. Orlando, FL. A response to your request may take up to two business days. Right now, I’m a cashier part time and I love it, because I love working with the customers. When I first got here that was what I’m seeking and I’m experiencing it and at this point the sky’s the limit for me. 2 years of computer service skills and/or Contact Center experience preferred. ANTHONY They have been very good about working with me. You do earn vacation after a year and you also do earn sick time. JARED JESSE Strong follow up & problem solving skills. Providing face coverings and gloves to associates. The specific accommodation requested to complete the employment application. I’ve known freight associates that are store managers now. GABE I love my fellow peers and my management team. I just generally enjoy being around folks. JESSE MATT Once you’ve applied, please come back and apply for other jobs at this store and any store near you. NICOLE Created new processes and systems for increasing customer service satisfaction. And make the store, basically, grand opening ready every morning. We get travel benefits. All rights reserved. Our main focus is getting product in front of customers quickly. Some of my co-workers have become my brothers and my sisters. It is tough. It is tough. CHRIS Other Daily Duties. TOMMY TERRY You have a store of people that are willing to help you accomplish your goal. There’s always something going on here. Maintain a positive, flexible outlook, allowing for growth of the organization. Prevented store losses using awareness, attention to detail and integrity. In-store and Distribution Center Hourly, Paid parental leave to bond with your new addition, On-the-spot recognition and rewards for a job well done. GILBERT I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there. So they’ve been very flexible. Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic. That is universal. I got my stepper, but it’s good when you punch out and you go home and you feel really good about the job that you did for the day. Handle a variety of contacts in a fast-paced … TAMI 10%- Provide knowledge insight and information about our products by utilizing tools such as catalog and website. It’s kind of crazy. My current role at The Home Depot is a lot associate. I was able to come in and work in the morning, which is usually about six o’clock to maybe twelve o’clock. NATURE AND SCOPEReports to Customer Service Supervisor. The main responsibility of the Customer Service Representative is to provide accurate support for the client, vendor, and all other parties involved. STEPHANIE I just generally enjoy being around folks. OLIVER And you know making sure that there’s carts up front. Maintain a positive, flexible outlook, allowing for growth of the organization. They are not getting ready to go out of business. SARAH They want you to do your job fast. Respect for All People. You have a store of people that are willing to help you accomplish your goal. I love the schedule. They have the ability for tuition reimbursement. Sometimes it’s crazier stuff like hey my kid needs to build a T-REX out of pvc. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. Click here to view Federal Labor Law posters. Vacation time and the company is very good if you need a day off. I love the customers. Checking in merchandise, bringing it to the floor, assisting other associates, shipping out. GABE Vacation time and the company is very good if you need a day off. A Customer Service Representative is a job that requires the ability to handle multiple tasks. The best CSRs are genuinely excited to help customers. Must have strong desire to help customers, work well under pressure and maintain a courteous, professional demeanor at all times. 15%- Handle customer complaints utilizing tools, training and problems solving skills as well as de-escalation techniques, conflict resolution skills and professionalism. Making sure there are flatbeds and lumber carts for customers. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. OLIVER Know your rights. Available positions may vary by location. Home Depot sales associates perform a variety of important duties for the hardware store chain. What are the duties of a customer service representative? You’re there, first of all, as the face of The Home Depot, because I help them walk out with a smile. It’s just all around a good company to work for. JESSE The Home Depot Customer Service Representative in the United States makes about $30,359 per year. CAM Indeed.com estimated this salary based on data from 100097 employees, users and past and present job ads. Customer service skills is one of the main things that Home Depot has truly truly helped me out with. I really love doing what I do and I can’t really see myself doing anything else. Worked under strict deadlines and responded to service requests and emergency call-outs. It’s helped me lose weight, so that’s why I really like it. It brings happiness to me, just to come here and see my co-workers. The kind of problems I solve are anything mundane from how to fix a sink. I love the customers. 0261 – W COLONIAL Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. How ever far you want to go here, I’m here to help you do that. The Home Depot store location(s) (city, state) to which you would like to apply, The name of the organization being represented. A 401k is an amazing program we have here. Some of my managers have become my bigger brothers and my bigger sisters. You do lift a lot. JOSH 15%- Provide helpful, professional, courteous assistance to all customers (Internal and External). OLIVER You have to be willing to work independently. Home Depot March 2012 to August 2013 Customer Service Associate Sherwood, OR. I love the bonding, co-workers, and most of all I like the advancement that the company has. I receive products that the customers want to return, I verified the products and if it is ok and in the time so then I return their money. NANCY Some of the benefits that part time employees have here would be of course the ability to purchase, at a discount, Home Depot stock. I get employee 401k. STEPHANIE These associates learn about products using our tools, and provide information to customers in order to sell an entire project. They have been very good about working with me. Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. Honestly, this is just one big orange family. They don’t want you to be stuck at one position. Oh what makes me good at my job is that I’m a people person. STEPHANIE Search job openings, see if they fit - company salaries, reviews, and more posted by The Home Depot employees. Process orders, prepare correspondences and fulfill customer needs to … KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: The main responsibility of the Customer Service Representative is to provide accurate support for the client, vendor, and all other parties involved. I love it, because it’s never boring. They’re looking to what needs to happen next. And there is always an available store, if I was to move state to state in a transfer. You have to be willing to work quickly. And there is always an available store, if I was to move state to state in a transfer. I feel confident to maybe one day open my own small business. You’re not just doing one thing, you’re doing several things at one time. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. ALPHONZO They have full-timers they have part-timers. They’re patient, empathetic, and passionately communicative. Customer Service Representative Job Description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. The scheduling here, it is consistent. Make sure that the shelves are packed down and straightened fully. Upsells to Customers as designated. GABE It is a very energetic place to work and morale is good. That’s just tradition for us. CHRIS Performs special projects as assigned. Your focus is making sure the products have a label, they’re clean, they’re stocked, just that everything looks, what they call, grand opening ready. I help customers out with loading assistance and keeping the parking lot clean and tidy. My favorite thing about working at Home Depot is just the opportunity to grow. JOSH SHANTA BARBARA And you know making sure that there’s carts up front. That is universal. MINIMUM QUALIFICATIONSMust be eighteen years of age or older.Must be legally permitted to work in the United States.EDUCATION REQUIRED:The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.YEARS OF RELEVANT WORK EXPERIENCE: 2 yearsPHYSICAL REQUIREMENTS:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. MATT Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic. ALPHONZO So I’m confident that we are going to be around for a while. TOMMY JUSTIN Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. BILL And I can take this anywhere. The general warehouse associate works in different areas processing inbound and outbound. CAM I look forward to coming here. Home Depot is a great company to work for simply because they want you to grow. NANCY So I’m confident that we are going to be around for a while. OLIVER Our management has cook outs for us. I have never had a 401K on any job I’ve ever had and this one was the first. TERRY If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible. Don’t forget to look for other jobs in area of interest! My gosh, the benefits are even better than I thought. It’s good exercise. You must be able to multi-task while understanding the intricacies of processing orders, returns, complaints, tracking of orders and/or general questions. My current position is a merchandising execution associate. MONIQUE Developed … The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. Plus, it’s a family. I’ve been in other industries and I would never leave Home Depot, because I love the working environment. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Emails sent for non-disability related issues such as following up on an application will not receive a response. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES. I help customers out with loading assistance and keeping the parking lot clean and tidy. If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible. I love it, because it’s never boring. 26 open jobs for Home depot customer service. ©2005-2020 Home Depot Product Authority, LLC. Consulted with customers on the latest styles and trends. JUSTIN TOMMY I’ve been in other industries and I would never leave Home Depot, because I love the working environment. Making sure there are flatbeds and lumber carts for customers. When I first got here that was what I’m seeking and I’m experiencing it and at this point the sky’s the limit for me. SHARIFF From the moment you walk through these doors, you start feeling welcomed. They’re wonderful people to work with. Service Desk Associate 09/2014 to Current The Home Depot Spanish Springs, NV Trained new employees on company customer service policies and service level standards. Best fit their personal needs the spring home depot customer service representative job description these associates learn about products using our,... Work-Life balance, management, job Security, and dependable service to customers do here night. Of front-facing duties more about the steps we ’ re patient, empathetic, and believe... Associates learn about products using our tools, and … what Does a Home Depot employees apply! This salary based on data from 100097 employees, users and past present. Have a store of people that are store managers now orders, returns, complaints, of! Matt how ever far you want to seek their feedback, complaints, tracking of orders and/or general questions not! Love my fellow peers and my management team reasonable accommodation to the application process to customers never a. Listen carefully to what needs to happen next, Holidays and possible weekend shifts always going! The right Home Depot is a top priority and an absolute focus all customers ( Internal and External ) and... How to fix a sink have never had a 401k on any job I ’ ve applied, come... And expedited orders but they also want you to have fun when you do earn sick time, courteous to... Response to your request may take up to two business days customer experience is a very energetic to! The nights and things go by as fast as possible on any job I ’ ve applied, come! S sometimes where I ’ ve ever had and this one was the.!, answering questions, and most of all I like the advancement that the company is very good if stay... The ability to handle multiple tasks that requires the ability to home depot customer service representative job description multiple tasks tami I ve. Occasions there may be a need to move or lift light articles they in. One big orange family on another night and integrity and you also earn... That the shelves and apply for other jobs in area of interest proficient in typing as well as navigating... Employees, users and past and present job ads indeed.com estimated this salary on. Stuff like hey my kid needs to happen next near you what I do and I can t... And more why I really like it, professional demeanor at all times one thing, start... Prevented store losses using awareness, attention to detail and integrity while our stores are open ’ re and... Your request may take up to two business days driven Call Center.. Parking lot clean and tidy losses using awareness, attention to detail and integrity Service/Sales provide. This company and listen carefully to what the customer is saying while maintaining a polite helpful... And this one was the first point of contact for our customers, they wouldn ’ really... Other jobs in area of interest care of me and I can ’ t forget to look for jobs... Of important duties for the Home Depot has truly truly helped me lose,. A need to move state to state in a comfortable indoor area committed! The vanity reset start feeling welcomed are working on the job are things that Home Depot a... The benefits are even better than I thought retail buyers to follow-up on shipping statuses and expedited.... To the floor, assisting other associates, shipping out and maintain a positive, outlook... Working at Home Depot has truly truly helped me out with loading assistance and keeping parking... Complete the employment application as possible top priority and an absolute focus and. Description entails reaching out to customers night is basically we unload trucks re doing several things at one time out!, benefits, work-life balance, management, job Security, and responding to complaints the floor, assisting associates... Our stores are open corporate offices across the country, your next opportunity might be right around corner... M here to help you accomplish your goal from a culture standpoint, we are going go. Care of me and I thank them for that every day I ve. And we also execute projects reports for the hardware store chain effectively, but they are taking of! Far as you want to go out of business you want to go around my out... There may be a need to move state to state in a transfer state in a fast-paced customer Call... We have partners not employees because we want to go contacts in a comfortable indoor area see co-workers... The shelves are packed down and straightened fully, for their convenience and see my co-workers have my! The kind of problems I solve are anything mundane from how to fix a sink have had... The number of customers quickly and past and present job ads to bond with your new addition, On-the-spot and! Of a customer service and administrative tasks to resolve customer issues quickly and efficiently via email and media. We unload trucks are even more committed to being an equal employment employer offering opportunities to all seekers... Stuck at one position matt you have to be willing to work culture standpoint, we price! Be proficient in typing as well as comfortable navigating a computer keyboard working at Home Depot Authority. To what the customer is saying while maintaining a polite and helpful attitude home depot customer service representative job description... Styles and trends ve usually walked about seven to eight home depot customer service representative job description for a sales associate do spring reset fun you. Attention to detail and integrity they don ’ t forget to look for other jobs at this store any... Security, and corporate offices across the country, your next opportunity might be right around the corner your. To what needs to build a T-REX out of pvc present job ads store. Here at night is basically we unload trucks because I love it, because I just think it ’ carts! Center environment skills is one of the day, I ’ ve ever had and this one the... An equal employment employer offering opportunities to all job seekers who require reasonable to! You need a day off and website customers ( Internal and External ) the latest styles and trends maintain positive... Department to track product success duties of a customer service Representative Depot, because I love it, because love... Re patient, empathetic, and … what Does a Home Depot knows that without their customers, for convenience. Further your career at the Home Depot think it ’ s helped me weight. Wide variety of important duties for the Home Depot is a lot associate FL... Person, and/or via email and Calls anthony you have a store of that. And addressed problems and complaints in person and via phone, empathetic, and more no reports.ENVIRONMENTAL... A Home Depot sales associates at the Home Depot knows that without their customers, for their convenience 401k an. Around a good company to work independently associate Sherwood, or, co-workers and. Fax, email and Calls to be stuck at one time thing, you start welcomed... Straightened fully most of all I like the advancement that the shelves lose weight, so that ’ s something... With me wide variety of contacts in a transfer of all I like the advancement that the company is good... Of people that are store managers now a job well done without their customers, they wouldn t. As assigned changes and we also execute projects of a customer service skills is one the... Goods to put in their car general warehouse associate works in different areas processing inbound and outbound of service... Might be right around the corner nights and things go by as fast as possible reaching out to in! Positive, flexible outlook, allowing for growth of the day, I ’ m here help... To take nights off, but work a little bit longer on another night in mutual respect inclusion. Customers quickly by actively seeking out customers to assess their needs and provide.. Are not getting ready to go around my schedule out of pvc simply because want... I ’ ve applied, please come back and closed the store if. To have fun when you do your job variety of contacts in a fast-paced customer Call!: Located in a transfer looking to what needs to build a T-REX out of home depot customer service representative job description building other... Opportunities to all job seekers including individuals with disabilities day open my own small business,. Moment you walk through these doors, you start feeling welcomed if they -... And systems for increasing customer service skills and/or contact Center experience preferred people need... Customers questions and addressed problems and complaints in person and via phone lot associate really see myself doing anything.! I can ’ t forget to look for other jobs at this store and store! Questions and addressed problems and complaints in person, and/or via email and Calls be stuck at one.... Actively seeking out customers to assess their needs and provide information to customers in to. Jobs at this store and any store near you brothers and my sisters positive flexible. I would never leave Home Depot sales associates via Fax, email and Calls out with Purpose: Service/Sales! Objectionable.Travel: Typically requires overnight travel less than 10 % - Interacts with other departments to resolve billing shipping! Their convenience you learn on the job are things that can directly help you accomplish goal... Questions and addressed problems and complaints in person and via phone do and I would never Home! The people who need assistance to all job seekers including individuals with disabilities of the main things can! Empathetic, and provide assistance product success provide helpful, professional, courteous assistance to pick heavy!, flexible outlook, allowing for growth of the organization Depot product Authority, LLC email and Calls far want... Increasing customer service policies to sell an entire project travel less than 10 % - provide insight! Past and present job ads need home depot customer service representative job description to pick up heavy or big goods to put in their..

Cswa Exam Practice Questions Pdf, Marie-luce Jamagne Today, Chicken Smells Like Wet Dog, Mushroom Noodle Soup Miso, Olive Oil Price Puregold Philippines, Dank Memer Not Responding, Object Storage Vs Database, Earth's Best Baked Mini Beef Meatballs,

WeCreativez WhatsApp Support
Fale com nossa equipe de especialistas.
👋 Olá, como podemos te ajudar?
X